Top 5 Invoice Denial Reasons (and other notes)
In the monthly E-rate service provider call today, USAC reminded stakeholders of the top five denial reasons for invoices:
- Possible duplicate invoices
Keep track of what invoices have already been submitted for particular funding requests. - Total commitment paid
Make sure that you are not seeking reimbursement for an amount greater than the total commitment. If the commitment has already been paid in full, you cannot receive additional funding. Again, good recordkeeping is key here. - Service provider not registered
The service provider must have filed an FCC Form 473 before it can receive reimbursements. - Bill date prior to Form 486 date
Do not bill USAC before the date on the Form 486 that the service began. - FCC Form 471 doesn't matchCheck to make you are referencing the correct FCC Form 471 and the correct funding request numbers (FRNs) on your invoice.
