Top 5 Invoice Denial Reasons (and other notes)

In the monthly E-rate service provider call today, USAC reminded stakeholders of the top five denial reasons for invoices:
  1. Possible duplicate invoices
    Keep track of what invoices have already been submitted for particular funding requests.
  2. Total commitment paid
    Make sure that you are not seeking reimbursement for an amount greater than the total commitment.  If the commitment has already been paid in full, you cannot receive additional funding. Again, good recordkeeping is key here.
  3. Service provider not registered
    The service provider must have filed an FCC Form 473 before it can receive reimbursements.
  4. Bill date prior to Form 486 date
    Do not bill USAC before the date on the Form 486 that the service began.
  5. FCC Form 471 doesn't matchCheck to make you are referencing the correct FCC Form 471 and the correct funding request numbers (FRNs) on your invoice.

FCC Form 473 (Service Provider Annual Certification)

The Service Provider Annual Certification (SPAC) form, FCC Form 473, does not have to be filed before the applicant seeks bids through the FCC Form 470 or before the applicant files its FCC Form 471.  It must be filed before invoices will be paid.  For more information, see USAC’s website. The FCC Form 473 is not available now, but will be available to submit online by July 1.

Eric Flock Leaving USAC

Eric Flock, services review program manager at USAC, is leaving USAC as of February 12. He will be joining E-rate Central.

Weekly Calls During Application Window

During the application window, USAC will be conducting weekly calls.  If you are interested in joining the calls, sign up on USAC's website.
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