Annual CPNI Certifications Due March 2

The Federal Communications Commission’s Enforcement Bureau issued an advisory on February 11, 2026, reminding all telecommunications carriers and interconnected VoIP providers of their obligation to file their annual certification documenting compliance with the Customer Proprietary Network Information (CPNI) rules by March 2, 2026. 

The Enforcement Bureau also provided FAQs, a CPNI certification template, and text of the CPNI rules.

Generally, carriers and interconnected VoIP providers must establish and maintain systems designed to ensure that they adequately protect their subscribers’ CPNI.  The rules specifically require carriers and interconnected VoIP providers to: (1) obtain customers’ approval to use, disclose, or permit access to their CPNI for marketing or other purposes; (2) notify customers of their right to restrict the use of their CPNI; (3) take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI; and (4) notify law enforcement and affected customers of a breach of CPNI.  In addition, all companies subject to the CPNI rules must file an annual certification documenting their compliance with the rules and any complaints or problems.  Companies must file these certifications with the Commission annually, on or before March 1 (March 2 this year as March 1 is a Sunday).

The Enforcement Bureau reminded companies that failure to comply with the CPNI rules, including the annual certification requirement, may subject them to enforcement action, including monetary forfeitures of up to $251,322 for each violation or each day of a continuing violation, up to a maximum of $2,513,215.